Our Happy Campers
On Sept 9th, I had Brad from Leisure Time Rv come to Port Glasgow to replace our hot water tank. Brad was professional, very polite did the job in short order and was a pleasure to have him come and work on our rv. With a man like this on your team this completes the sales and the service in an awesome way. Thanks again Leisure Rv for the great experience. Bob and Beth Brown - 10/01/2022
I have not been happy with the service here. They replaced parts that did not need to be replaced to make more money off a warranty claim that was not necessary. They would tell me parts are coming in this week and then they don't come in. They would tell me camper would be ready the same day and I would be a week before I hear from anyone.
Terrible service - 9/19/2022
Bought a used trailer and leisure trailer was great for putting in an a/c unit, a safety, checking it out for anything broken or needing attention. Two weeks later they had a technician help me set up the sway bars, put in a battery, and a few other small parts for free (minus the cost of the parts). They had some great advice about setting up a brake line so that the trailer breaks engage when I'm stopping. My only wish is they had more time to set up work sooner as they are very busy...isn't everyone though. I highly recommend leisure trailer for all your trailer needs whether you bought from them or not. - 8/17/2022
We would give Leisure Trailers 6 or 7 stars if we could. We found a Pleasure-Way Van listed on their webpage that interested us, but living in NB we were concerned about how this could work. We called, negociated and purchased sight unseen. We did a lot of due dilliagance on Leisure Trailers to ensure they were legit and certainly all information around this business was positive. We flew in, were picked up by the owner and met by Andrew in Finance and met more staff. They gave us a very intensive walkthrew where Edward [owner] would bring his shop crew in one at a time to explain the component which was their specialty. You could see the pride Edward has in his staff and we especially liked the appreciation he showed them directly for taking their time and walking us through solar, water heaters, etc. We feel like we made friends in this business and can not recommend them enough...especially for those that are not in province. This is really something they understand and excel in. We love our new Pleasure-Way and it is exacally as they described. (Maybe better) - 7/24/2022
Fantastic customer service from the front end to the back! When we had some mechanical issues the day before we were scheduled to take a long weekend trip in our trailer, they took care of us by fixing our trailer and saved our trip. Can’t say enough good about this place. Grateful they were there and willing to assist! - 7/04/2022
We picked up our dream trailer this morning and couldn’t be more thrilled with Leisure Trailer Sales.
Angie was warm and extremely helpful in helping us find the exact model that met our needs and checked all the boxes.
We appreciated how we were treated by all the staff from showings to pickup.
We visited other sales lots and none carried Grand Design and had anything comparable to select from.
Highly recommend if you are in the market for a vacation on wheels! 🌟🌟🌟🌟🌟 - 6/28/2022
From sales to service and delivery was a smooth and easy experience. Our sales person Angie, was always in contact for every step of the way and courteous. Andrew the financial expert, explained and simplified everything so we could understand with ease. JT who did the demo with me explained everything on the use of the trailer, answers any questions you may ask. Service told us exactly when the trailer would be delivered and stayed in contact with any issues. Lastly the delivery was awesome, Gary was very caring and precise. Leveling and set up was perfect, if Gary wasn’t happy with something he would make sure we were perfectly satisfied. This is my third new trailer with Leisure and will always be my go to trailer shopThanksRick Carducci - 6/08/2022
What am amazing experience purchasing an rv from Leisure. They have a great team of people. I can’t say enough about how satisfied we were when we pulled our new rv out of the parking lot. The demo was very thorough and Dennis made sure we were comfortable with how the rv operated. What a great job by everyone. They have a great selection of high quality campers. An added bonus is their main building with lots of necessities to chose from at great prices.Thanks to Julie, Andrew, Dennis and everyone else for everything!! - 6/08/2022
From sales to service and delivery was a smooth and easy experience. Our sales person Angie, was always in contact for every step of the way and courteous. Andrew the financial expert, explained and simplified everything so we could understand with ease. JT who did the demo with me explained everything on the use of the trailer, answers any questions you may ask. Service told us exactly when the trailer would be delivered and stayed in contact with any issues. Lastly the delivery was awesome, Gary was very caring and precise. Leveling and set up was perfect, if Gary wasn’t happy with something he would make sure we were perfectly satisfied. This is my third new trailer with Leisure and will always be my go to trailer shop
Rick Carducci - 6/07/2022
Bought our 2nd trailer from leisure and once again had a great experience. Thanks to Angie for being a great help with finding us the perfect trailer. She was fantastic from beginning to end of the sale. If your looking for that perfect home away from home do yourself a favor and contact Angie today. The delivery and setup at our campsite was also great. Thanks to the whole team for making this an enjoyable experience. - 6/07/2022
Thank you guys so much for saving me the trip to Tecumseh from Chatham by mailing these parts to me! Love the Camco Life at the Campsite parts but they’re hard to find sometimes. For anyone interested, the shipping was $31 but it would have cost me that much and more in gas ⛽️ - 5/20/2022
They repaired the slide on our trailer, when I got the bill I thought it was a bit expensive but after looking at the work they did it was well worth it. The slide is repaired better than it was built from the factory. If I could afford to have my other 3 slides redone by then I would. - 5/02/2022
After finding Leisure Trailer Sales from searching for our desired trailer on-line, we were glad we found them both together. Julie was patient from the first call, putting down a deposit, and coming in to close the deal. And the orientation & walk-around was painless, to get things ready to tow. Thanks to the entire team for making us feel at home. - 5/01/2022
We just brought home our second travel trailer bought at Leisure Trailer Sales. Our sales person Angie Caine went above and beyond to help us find our forever trailer! She is very knowledgeable, kind, and intuitive. She was/is always available to answer any of our questions. Dennis gave a thorough tour and inspection prior to leaving the yard! IF we ever purchase another trailer we will for sure go to Leisure and Angie Caine. Thanks again!! Bob and Heather - 4/27/2022
Wow what a great team at Leisure Trailer sales. We first met Angie Westbrook in November of 2021. She was extremely helpful when we just popped in for a visit, never pushing us one way or another. We ordered in early December and the Grand Design Imagine 2670Mk arrived in late March. Angie kept us informed throughout the winter and called the minute it arrived on their lot. Andrew, Edward and the rest of the team worked with us through the whole process. The team in the shop took great care getting the truck prepared and the hitch installed while I was walked through all the features and using the equipment. Thanks again Angie. Art and Kim - 4/15/2022
It was my first time buying a new trailer. They made the process very simple and helped me find the perfect trailer.
I loved the demo where they showed me every little function so I didn't have to figure it out on my own.
I had a million questions for them and they always had an answer.
Overall a pleasure to deal with. - 4/11/2022